Policies, Terms & Conditions
Photography
I do my best to represent colours as accurately and true to life as possible, however colours may not appear the same on different devices. Note also that most items will look different when lit up under lighting.
Books
I sell a mixture of new and used books. I do my best to list any significant condition issues but recommend that you contact me to request a more thorough evaluation of specific titles if required. Used books will inevitably have some wear etc. New books are sealed inside plastic bags. Weights given for books include packaging.
Pots & Glass
I disclose all known condition issues as fully as I am able and will make it known if there is any uncertainty. I have many years of experience in spotting hidden restoration (and also in safe removal techiniques).
‘Repaired’ means that an item has been stuck back together in some part, using the original pieces (e.g. when a handle is reattached). This may include historic repairs with metal rivets or more usually with glue.
‘Restored’ indicates that a missing portion has been replaced with a filler material (usually with the restoration then painted over). As a general principle I prefer not to restore pots except in rare instances. In those cases using only ‘museum style’ restoration techniques (i.e. restored areas are painted over to the exact edge without over-
I try and present items which are in honest top condition, but I also believe that many damaged pieces are nevertheless well worthy of adding to collections, and are often rare or unique, and may be important research pieces.
Privacy Policy
I will not share your contact information, or any other details, with anyone else, with the sole exception being if a fraud is suspected to have taken place.
Returns Policy
I want you to be completely happy with your purchases, therefore I offer a full refund guarantee. Items which are returned for any reason (other than being incorrect, or not as described), are subject to the following conditions:
- All returns must be returned in original condition. Items that are altered, soiled or damaged will void refund.
- Returned items must be packed properly (in the original packaging if possible) for secure return posting. Items that are damaged during return transit due to inadequate packing will void refund. Insured and tracked post is recommended.
- I will refund cost of purchase only –
postage costs will not be refunded. - All returns must be notified within 14 days of delivery or refund will be voided.
- Please contact me before returning any item.
In the event of goods being incorrectly described or the wrong goods being sent, I will refund your postage costs as well as the cost of goods, once items have been returned and received in good order.
In the unlikely event that an item arrives damaged please note this when signing for the item with the courier and please take a photo of the packaging if possible, then contact me.
Post & Packing
Postage is based on weight. Small Packet Airmail is available for overseas packages up to a maximum weight 2 Kg. Above this you will need to use a courier. I pack most paperback books in padded envelopes and most hard back books are sent in professional cardboard book wraps. Pots and glass will be boxed securely with ample packaging. A mixture of new and clean re-
You will be able to choose your postage method and see the actual cost during checkout (before needing to commit to buy). If you would prefer to make other postal arrangements, or wish to discuss the possibility of collecting your purchases in person, then please contact me with your requirements.
You are responsible for any import duties and taxes imposed in your country upon receiving the goods, if any such taxes or duties apply.
Postal Insurance
It is only possible to insure pots and glass against loss in transit but not against damage. I pack all parcels to a very high standard so that they will survive rough handling should it occur. Insurance is not included in standard post, if you require insurance please contact me before Checkout for a quote.
Sale of Goods:
Items will be posted once payment has been received in full. I will wait for cheques to clear before posting goods. Title of ownership will remain with PBC Trading (trading as: Paul Bohanna Antiques) until items are paid for in full including all associated postal costs.
A full printed paper receipt will be included with all orders for your records.
Payments
This site uses WooCommerce Shopping cart, which allows a large number of secure payment methods. All online payment methods via the shopping cart charge me a transaction percentage fee. If you seek to negotiate a discount from me (for instance on purchasing more than one item etc.) then please note that payment methods such as Bank Transfers (BACs etc.) which are arranged with me directly, or cash on collection, will allow me more room to negotiate.
Special Notice concerning Posting to the EU:
Please be aware that since Brexit, the EU has been deliberately holding up almost all parcels from the UK for apparently political reasons. Some parcels are taking as long as 2 months to arrive. Hopefully relations with our friends in Europe will eventually normalise, but until then please expect serious delays. Unfortunately as a result of this I can no longer accept any orders from the EU which are paid for using Paypal. If you order from the EU and use Paypal I will need to cancel your payment and request alternative payment. I am very sorry about this, but I can not continue to pay paypal claims against me because of late delivery. So far every single EU order has arrived safely, eventually.